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[First Class]
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[Airmail]
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[Courier - UK]
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[Sameday - UK]
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[Courier - International]
DELIVERY
AudioSpares aim to despatch within one working day of receiving your order and cleared payment.
Most orders with next day courier delivery placed before 14:00 UK time (GMT/BST) Monday to Friday (except public holidays) are despatched sameday.
Delivery times, service levels and the availability of tracking for your order will vary depending on the delivery service chosen.
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Royal Mail - First Class/Airmail
United Kingdom orders sent via Royal Mail First Class or Recorded "Signed For" usually arrive within two working days to most UK mainland addresses but delivery times are not guaranteed by Royal Mail.
Royal Mail do not consider First Class mail to be lost or late until after 15 working days and require we wait this period before reporting First Class as delayed or missing.
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International orders sent via Airmail usually arrive in 5-15 working days but delivery times are not guaranteed by Royal Mail.
Royal Mail do not consider international mail to be lost or late until after 25 working days and require we wait this period before reporting First Class as delayed or missing.
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The above services are not tracked and we are unable to trace or investigate delayed or missing orders within the times shown. Compensation for uninsured items lost or damaged in transit may be subject to a claim against the carrier.
www.royalmail.com - Late or lost mail
If timing or tracking of your order is important or the value of your exceeds the £39.00 compensation limit set by Royal Mail we recommend choosing a courier service for delivery of your order.
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Couriers
Orders with courier delivery are sent using trackable services.
United Kingdom
Delivery services and costs to United Kingdom mainland addresses are shown by default while browsing the web site.
Delivery costs to Scottish Highlands & Islands, Northern Ireland, Channel Islands and other non-mainland addresses will be shown when you enter your postal code in the shopping cart, provide your delivery address during checkout or login (if you have registered on www.audiospares.com).
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Zone
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Region
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Delivery Time+
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2
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Mainland UK
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Next Working Day
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3
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Scottish Borders
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Next Working Day
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4
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Scottish Highlands
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2 Days
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4
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Scottish Offshore Islands
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2 Days
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5
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Northern Ireland & Isle of Mann
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2 Days
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8
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Channel Islands
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3 Days
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11
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Republic of Ireland
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2 Days
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| * | Where regional delivery services are listed the price will include all costs and surcharges. |
| + | Delivery times are estimated based on average delivery from time of dispatch and are not a guarantee of service level. |
| + | Delivery times are based on next day delivery services. For standard and economy 48/72 hour delivery services allow additional 1-2 days for delivery. |
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Sameday
Sameday delivery is available to many UK mainland addresses. Customers are advised to contact AudioSpares to confirm cut-off times and availability before booking.
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Worldwide
AudioSpares ship worldwide and can ship orders to most countries.
Delivery costs for international addresses will be shown when you enter your country and postal code in the shopping cart, provide your delivery address during checkout or login (if you have registered on www.audiospares.com).
Delivery times shown for international destinations are approximate and may be delayed by Customs clearance, security checks or during handling by forwarding carriers.
Exports are carried out in accordance with UK Law.
Delivery to countries within the EU should not be subject to additional taxes when imported from the UK.
Exports to countries outside the EU may be subject to import duties, taxes and other restrictions or charges. Delivery costs do not include any import duties, taxes or other costs that may be incurred during import.
Customers outside the EU are responsible for ensuring compliance with relevant import laws and regulations in their country and must inform AudioSpares of any special documentation or regulatory requirements and are advised to contact customs authorities for advice if unsure of the import regulations and restrictions governing the import of goods and the associated costs for which they may be liable.
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Zone
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Region
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Delivery Time+
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Europe
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2 - 3 Days
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USA & Canada
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2 - 5 Days
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Rest of World
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Varies
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| + | Delivery times are estimated based on average delivery from time of despatch and are not a guarantee of service level. |
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Actual cost, timing and availability of delivery services will differ depending on weight/size of the order and your delivery address. When contacting us to confirm pricing or availiability of delivery services please provide your Postal Code.
Please verify the delivery address and telephone number on your order and advise us AS SOON AS POSSIBLE if either is missing or incorrect to prevent any delay in delivery of your order.
If you are unable to inspect goods before signing please write "UNCHECKED" when signing for your parcel. All damages should be pointed out to the delivery driver and reported to us within 24 hours of delivery. In the event of a problem with delivery please contact us via e-mail as quickly as possible; our ability to track the delivery and claims for compensation for delayed or missing goods may be affected unless we are notified promptly, usually 24 hours for damaged or incomplete parcels or one week from expected delivery for delayed or missing consignments.
If the carrier is unable to deliver they may leave a card or contact you via telephone. Your parcel will normally be returned to a local depot or sorting office, awaiting collection or redelivery instructions.
Parcels returned to us as undeliverable, undelivered or uncollected may incur a re-delivery charge.
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