UNITED KINGDOM

Customers located in the UK or having orders delivered to a UK address will pay VAT at the applicable rate. VAT is already included in prices shown on our website and the shopping cart will show the amount of VAT paid in the total.

VAT registered companies in the UK may be able to claim back the VAT on their purchases. An Invoice / Receipt showing the VAT paid is sent with all orders.

EXPORT

Goods which are being permanently exported outside of the UK may be exempt from VAT.

To qualify for exemption goods must be sent via a tracked delivery service such as International Courier or Royal Mail Airsure. Orders dispatched via standard Airmail will typically NOT be eligible for VAT exception since it does not provide satisfactory proof of export.

European Union

Most customers in EU member states will be required to pay UK VAT on their order. However, as EU law allows free passage of goods between member states you should not be required to pay any additional VAT or import duties when importing from the UK.

Business customers who are registered for VAT in another member state may be exempt from paying VAT in the UK.

To be eligible for VAT exemption you must:-

• Be located and registered for VAT within the EU.
• Provide a valid EU VAT Registration Number.
• Have your order delivered to an address within the EU.

If you believe you qualify for VAT exemption please see the section on [Exemption] below.

Rest of World

Customers outside the European Union may be eligible for VAT exemption if the goods are being permanently exported from the UK.

To be eligible for VAT exemption you must:-

• Be located outside the EU.
• Have your order delivered to an address outside the EU.
• Intend for the goods to be exported permanently.

If you believe you qualify for VAT exemption please see the section on [Exemption] below.

Exports to countries outside the EU may be subject to import duties, taxes and other restrictions or charges that are outside the control of AudioSpares.

Delivery costs do not include any import duties, taxes or other costs that may be incurred during import.

Customers are advised to contact customs authorities for advice if unsure of the import regulations and restrictions governing the import of goods and the associated costs for which they may be liable.

EXEMPTION

If you believe you should be exempt from paying UK VAT we may be able to exclude the VAT for you.

For us to exclude VAT you must:-

• Registered as a user on www.audiospares.com.
• Able to demonstrate exemption for the reasons shown above.
• EU customers must provide a valid VAT registration number.
• Have your order delivered to an address outside the UK.

Please note: You will need to be registered as a user on www.audiospares.com for us to exclude VAT from your order(s).

Applying for VAT Exemption

If you would like us to exclude UK VAT from your order(s) please:-

1. Register as a user on www.audiospares.com.
2. Contact us to request we verify your account for VAT exemption, providing your Username in the message.
3. Return to www.audiospares.com to place your order after we have confirmed eligibility.

We will verify your eligibility for exemption and advise you when complete. We aim to process all requests within one working day but often do so within a few hours. After your account has been verified VAT will be automatically excluded by the shopping cart when you login.

VAT will only be excluded from qualifying orders placed *after* we have verified and updated your VAT status. We are unable to apply VAT exemption retrospectively or refund VAT paid on orders placed prior to VAT exemption being applied to your account.